Refund policy

Return & Refund Policy

Last Updated: June 2026

At Timeless Tibits, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We accept returns within 30 days of delivery.

To qualify for a return:

The item must be unused and in its original condition.

The item must be returned in its original packaging.

Proof of purchase or your order number is required.

 

How to Start a Return

To request a return, please contact our customer support team with your order number and reason for the return.

Once your return request is approved, we will provide instructions for returning the item.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

Your order number

Photos of the item

Photos of the packaging

We will review the issue and provide a replacement, store credit, or full refund when appropriate.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Please note that your financial institution may require additional time to post the refund to your account.

Exchanges

We only offer exchanges for items that arrive damaged, defective, or incorrect.

Order Cancellations

Orders may be canceled within 12 hours of purchase. After an order has been processed or shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Timeless Tibits

Email: timelesstibits@gmail.com

Thank you for shopping with Timeless Tibits. We appreciate your support and look forward to serving you.